Support
Support
Need a hand, found a bug, or have a question about a scan? We read every message.
Get in touch
Email us and we'll usually reply within a couple of business days.
support@plantlens.appCommon questions
How do I scan a plant?
Aim your camera at a clear leaf, flower, or the whole plant and capture it, or pick a photo from your library. PlantLens reads the image and matches the most likely species.
How accurate is the identification?
Each scan shows a confidence level and alternative candidates. Clear, close photos of a distinctive leaf or flower give the most reliable results. See the Identification Disclaimer.
Can I rely on the care and safety notes?
Treat them as a starting point, not professional advice. Never eat, touch, or medicate with a plant based on an ID alone — consult an expert when it matters.
How do I manage or cancel my subscription?
Open your App Store account settings to manage or cancel anytime. There is no free trial and no lock-in.
How do I delete my data?
Your data is stored on your device, so deleting the app removes everything it created.
Learn the green
New to plants? Start with the free guides on identification, care, and seasons.
Browse all guides ›